Welcome to Recreational Music Center (RMC)
RMC Studio Policies (FAQ)
A: All lessons must be canceled or rescheduled at least 48 hours in advance by either emailing (email@example.com) or by phone at (619) 225-9597 (you must notify the office; your instructor cannot cancel or reschedule your lesson). Each email or voice mail is time stamped- there is no need to follow up. Please Note: All Monday lessons should be canceled no later than Friday at 6pm. Please keep in mind other activities, practices and appointments when choosing a consistent time to schedule your ongoing lesson.
Q: Can I make up a missed private lesson?
A: Yes! We understand that our students and their families are busy and allow a flexible make up policy for our private lessons students. Cancellation requests received at least 48 hours prior to the scheduled lessons are eligible for a make up lesson as space is available a week before or a week after the missed lesson. Make up lessons are not guaranteed and unused lessons do not carry over to the following month.
Q: I can’t make up a lesson at any of the times you have offered. Will my monthly fee be adjusted?
A: No. As a reminder, RMC private lessons are appointment based. Your VIP membership payment reserves your chosen date and time ongoing with one predictable low cost monthly payment regardless of how many of your lessons were attended. Reminder- this payment does not increase with 5 week months. Please keep in mind other activities, practices and appointments when choosing a consistent time to schedule your ongoing lesson. Unused lessons do not carry over to the next month and make up lessons are not guaranteed.
Q: Why do I have to give 48 hours notice to cancel or reschedule my lesson?
A: By providing 48 hours notice of a planned absence, RMC can continue to offer a highly flexible makeup policy with increased time slots available for other students wishing to reschedule their missed lessons. Providing 48 hours notice assists the front office staff in maintaining accurate room assignments as well as assisting the instructors in planning for their upcoming weekly lessons.
Q: There is a holiday closure on my scheduled lesson day. Will my monthly fee be adjusted?
A: RMC studio closures have been calculated into our low monthly membership rate! RMC reserves your personal preferred weekly lesson time ongoing and does not adjust the flat rate monthly payments regardless of how many of your scheduled lessons were attended during the calendar month. This includes holiday closures as well as 5 week months.
Q: How do I cancel my VIP Membership?
A: VIP Memberships are charged on the 1st day of the month. Cancellations must be received in writing by the 25th of the month by emailing firstname.lastname@example.org or by completing a lesson termination notice at the front office. Notifying the instructor of cancellation does not cancel the membership or release the student from liability of payment. There are no refunds given once the auto payment has processed.
Q: What happens if I am sick?
A: Please call (619) 225-9597 at your earliest convenience to notify the office of your planned absence. You will be given options to schedule a makeup lesson within a week of the absence based on instructor availability. Reminder: Unused lessons do not carry over to the next month.
Q: What happens if my instructor is out?
A: When an instructor is out sick, on a vacation or has an emergency, RMC will provide a well-qualified instructor/substitute to teach all scheduled lessons for that day. RMC believes that everyone can benefit from a second opinion and views a substitute instructor as a great source of feedback and a new perspective! Therefore, cancellations made by a student due to instructor absence will not be financially credited if the student chooses not to attend. If the student’s lesson is unable to be reassigned to a substitute, RMC will contact the student for makeup or rescheduling options.
***RMC instructors are active participants in the music scene! From time to time, RMC instructors may participate in various performances on the local as well as national level. In the event of an extended absence, students will be informed in advance and a well-qualified instructor/substitute will be assigned until the instructor returns.
Q: Does RMC follow a school calendar?
A: No. RMC students travel from many areas and school districts for their lessons, therefore, RMC does not follow a school district calendar. RMC studio closures are:
2017 Holiday Schedule:
Memorial Day May 27-29
Independence Day July 1-4
Labor Day September 2-4
Thanksgiving November 20-25
Winter Break Dec. 23-Jan. 1
2018 Holiday Schedule:
Memorial Day May 26-28
Independence Day July 4
Labor Day September 1-3
Thanksgiving November 19-25
Winter Break Dec. 24-Jan. 2
Q: How do I use funds for my charter or home school to pay for my lessons or classes?
A: Please submit your PO’s or Certificates to email@example.com.
All charter/home school lessons and classes are booked ongoing and follow the same pricing, cancellation and payment policies as VIP Memberships. All certificates are due on the 1st of the month and cancellations must be communicated in writing prior to the 25th of the month to avoid being charged for scheduled lessons. A valid credit card must remain on account and is subject to charge if payment is not received by the 10th of the month.
2017-2018 Holiday Closure Schedule
Recreational Music Center is open for music lessons all year long.
Here are the listed Holidays we are closed for lessons:
2017 Holiday Schedule
Independence Day July 1-4
2018 Holiday Schedule
Memorial Day May 26-28
Winter Break Dec. 24-Jan. 1
RMC Private and Group Tuition Pricing
VIP Membership Private Lesson Rate
(our flat rate monthly fee reserves your preferred weekly lesson time ongoing at a discounted rate):
30 Minute Private Lessons = $140 per month auto pay
45 Minute Private Lessons = $200 per month auto pay
60 Minute Private Lessons = $240 per month auto pay
VIP Lessons Plus:
VIP Members may add an additional group experience for only $40 per month (monthly auto pay)
Choose from: Uke Jams, Beyond: Theory, Vocal Experience (grades K-2; 3-6), Teen Glee (grade 7+), Rock Band Experience, Songwriting (grades 7+) and Acoustic Ensemble
“Book As You Go" Private Lesson Rate (lessons are booked individually; great for audition prep!):
30 Minute Lessons = $38 per lesson (lessons must be paid for at time of booking)
45 Minute Lessons = $55 per lesson (lessons must be paid for at time of booking)
60 Minute Lessons = $65 per lesson (lessons must be paid for at time of booking)
Standard Group Lesson Rate:
Weekly Group Experience Classes (30-45 minutes)= $80 per month (monthly auto pay)
Foundation Classes= $239 per session + cost of book
Early Childhood VIP Membership Rate (monthly enrollment reserved on-going)
Music Makers (Lil Movers, Tots and Toddlers; Ages 0-3) = $40 per month auto pay
Musical Families (Siblings; Ages 0-5) = $40 per month/per child auto pay
Musical Friends (Musical Friends Ages 3-5) = $50 per month auto pay
Musical Explorers (Ages 4-6) = $80 per month auto pay
Charter/Home School lessons and classes are booked ongoing and follow the same pricing, cancellation and payment policies as VIP Memberships. All certificates are due on the 1st of the month and cancellations must be communicated in writing prior to the 25th of the month to avoid being charged. A valid credit card must remain on account and is subject to charge if payment is not received by the 10th day of the month.
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